Technical Writer (m/f/d)

Permanent employee, Full-time · Berlin

About us
Ever wondered how companies manage to juggle their products across multiple platforms like Amazon, Google and Facebook? That’s where Productsup comes to the rescue. Our role in the digital economy is to power the delivery of product content from the world’s biggest brands, manufacturers and retailers to wherever it needs to go.

Productsup’s 100+ FeedFighters are based across 10+ offices around the world, spanning from our Berlin headquarters to Sydney with stopovers in London, Paris, and New York. No matter how widespread our hubs are, we are united by an inclusive and unique company culture which is key to our success.  

This is your chance to join a team with a big vision at the center of a changing world in commerce. Apply today!
Your role and goals
Are you an inquisitive person with a passion for writing? Do you like breaking down complex technical concepts so they are easy to understand? Then this job is for you! At Productsup we are looking for a talented Technical Writer (m/f/d) to help our clients and team members use our platform more efficiently and quickly get onboarded.

In your first 3 months you will:

  • Become an expert on the Productsup platform
  • Create a structure for our new external client knowledge base in coordination with the Productsup Academy team
  • Rewrite existing knowledge base articles in our new CMS Contentful

In your first 6 months and beyond you will:


  • Standardize phrasing for our knowledge base articles
  • Organize and write client-facing documents for our Solutions team
  • Create knowledge base articles for every product release in coordination with our Product Management team
What you bring to the team
  • Proven experience in technical writing, product documentation or creating technical customer-facing materials
  • Advanced technical knowledge and strong affinity for tech-related topics
  • Experience in the adtech or e-commerce industry is a plus
  • Excellent written and spoken English language skills
  • Strong project management and communication skills
  • Self-motivation and the desire to take initiative
What we offer you
  • Permanent position with an attractive salary
  • Many professional growth opportunities, for example within our Solutions team
  • Awesome workplace in the heart of Berlin at Alexanderplatz
  • Healthy working environment including fresh fruit, drinks and Urban Sports discount
  • Relocation & bureaucracy assistance
  • Ongoing internal and external trainings
  • Home office options & flexible working hours
  • A highly motivated, international team
  • Two big company events + two individual team events annually
  • High level of personal responsibility and impact

Do you have what it takes? We'd love to hear from you!

Send us your online application including CV, salary expectations and earliest possible starting date. We know CVs don't always tell the whole story, so feel free to let us know why you're interested in this role in a short cover letter (~100 words).

Curious about our culture at Productsup? Take a look at our Kununu (4.65/5) and Glassdoor (5/5) ratings!

Your application

Thank you for considering a career at Productsup. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to careers@productsup.com.

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