Ever wondered how companies manage to juggle their products across multiple platforms like Amazon, Google and Facebook? That’s where Productsup comes to the rescue. Our role in the digital economy is to power the delivery of product content from the world’s biggest brands, manufacturers and retailers to wherever it needs to go.
Productsup’s 100+ FeedFighters are based across 10+ offices around the world, spanning from our Berlin headquarters to Sydney with stopovers in London, Paris, and New York. No matter how widespread our hubs are, we are united by an inclusive and unique company culture which is key to our success.
This is your chance to join a team with a big vision at the center of a changing world in commerce. Apply today!
Your role and goals
Are you an inquisitive person with a passion for writing? Do you like breaking down complex technical concepts so they are easy to understand? Then this job is for you! At Productsup we are looking for a talented Technical Writer (m/f/d)
to help our clients and team members use our platform more efficiently and quickly get onboarded.In your first 3 months you will:
- Become an expert on the Productsup platform
- Create a structure for our new external client knowledge base in coordination with the Productsup Academy team
- Rewrite existing knowledge base articles in our new CMS Contentful
In your first 6 months and beyond you will:
- Standardize phrasing for our knowledge base articles
- Organize and write client-facing documents for our Solutions team
- Create knowledge base articles for every product release in coordination with our Product Management team